FAQ

Roseberry House prides itself on high quality staff. Each room has at least two qualified staff in attendance who are supported with a team of experienced educators. All of our assistants have had formal training or are currently undergoing studies. All staff members credentials are displayed on the staff photo board located in front reception.

 Staff members, students and volunteers hold a current National Police Check and a Current Working with Children Check as per regulations. Any potential staff are carefully screened, interviewed and given an in-room trial prior to being selected.

 Our relief staff are called upon to cover staff on annual leave or sick leave. We occasionally use reputable agencies for relief, using staff who have been with us before wherever possible.

 Everyone in our team displays a high level of commitment, enthusiasm and support to the development and nurturing of children.

Each room has its own individual routine, which is displayed in the room. We are aware that each child has their own routine at home and put time aside during orientation to discuss this with individual families. We aim to offer a balance between home and centre life and will follow your home routine where possible.

Each year group has an experienced, qualified leader and educator developing a program for them that aims to meet the individual needs and interests of each child. Our programs are designed to foster development in all areas – cognitive (thinking), social, emotional, language and gross and fine motor skills. We believe each child is an individual and this is reflected in our program, which is based on reflections of the child and parent input and feedback.

 We believe children learn through play. We place more emphasis on the “process” of doing rather than the “product” of completion.

 The variety of experiences, activities and equipment offered assists the children at Roseberry House to become successful, confident and independent learners.

Yes, our full kindergarten program, run by fully qualified experienced kindergarten teachers, ensures that when your child reaches the age of four, they can stay at Roseberry House and still benefit from extended hours of care and preparation for school.

During each year we have a kinder information evening on the following year’s program and at the beginning of the New Year a booklet is given to all kinder parents detailing the year’s activities.

We appreciate what valuable resource families can be to us. If you wish to have any input into the program or the daily running of your child’s room, please talk to your room leader.

We value feedback from our parents – positive or constructive – so please feel free to talk to us at any time, or write down / email any suggestions through to us.

Our sun smart policy has been written in line with the anti-cancer council’s recommendations on the best ways to prevent skin damage from the sun. It is adhered to, supported and enforced by all staff at Roseberry House all year round with particular emphasis placed whenever the UV index level reaches 3 or above from the beginning of September until the end of April.

As staff and children all follow the “no hat, no outdoor” policy, all children must have a named hat (broad brimmed, legionnaire or bucket) that remains at the premises at all times. Children and staff wear hats from the 1st of September until the 30th of April. Sun cream, SPF 30+ (or above), is applied to all children at least 20 minutes prior to going outside to ensure that is absorbed into the skin for optimal protection during these months. Parents are encouraged not to dress children in ‘skimpy’ singlets, as these do not provide adequate sun protection.

Roseberry House provides many informal opportunities for children to learn about their skin and how to protect it from the sun by incorporating it into daily life and programming. Parents are also educated, advised and kept up to date with changes through newsletters.

For more information please view our full policies at front reception, with take home copies available for perusal. If you have any further questions about the Sun Smart practices of our centres, please feel free to talk to your room leader or management.